Terms of Service

Who we are

AI Render Studio (app.3dstudio.co) is run by 3DST OÜ, an Estonian company, registry code 12454634, Pikk 67-3, Tallinn, Estonia. Write to us at hello@3dstudio.co. These terms cover the app, the ChatGPT and Claude connectors and the API. Our design and visualization services for clients are a separate business and have their own terms. How we handle personal data is in the Privacy Policy.

By creating an account or using the app you agree to these terms. If you use it for a company, you confirm you can bind that company.

The service

You upload a picture, usually a screenshot of a 3D model, and the app returns a photographic render made by AI image models. The output is generated by AI. It can contain mistakes, so check every render before you show it to a client or build from it. We may change, add or remove features and models. We try to keep the app running but do not promise it will always be available.

Your account

• Sign in with your email address or Google. Give a real address and keep your access to it.
• You are responsible for what happens under your account, including what your API keys and connected apps do.
• Free renders are meant for one person trying the app. Making extra accounts to get more free renders, or sharing accounts, is not allowed and we may block it.
• The app is not meant for children under 16.

Credits, plans and payment

• Everything in the app is paid for in credits. What each action costs is shown in the app and on the plans and credits page. Credits are taken when a job starts.
• A render, change, fix, relight or video that fails is refunded in credits automatically.
• Plans renew every month or every year until you cancel. Cancel in the account page or the billing portal. A cancelled plan stays active until the end of the period you paid for.
• Credits do not expire, including after you cancel a plan. They have no cash value and cannot be transferred.
• Prices are on the pricing page and are shown in your local currency. We can change prices for future purchases; a change never affects a period you have already paid for.
• Payments are handled by Stripe, which acts as the merchant of record. Stripe sells the plans and credit packs to you, collects and pays the sales tax or VAT, and issues the receipt. We never see your card details.
• The Student plan is for people with a verified school email address and is for non-commercial use only.

Refunds

If you have not used any credits from a purchase, ask within 14 days of paying and we refund it in full. Once you use credits, your 14-day right of withdrawal for this digital service ends and there is no refund, because the service has started. This applies to plans and credit packs. If a purchase went wrong in some other way, for example you were charged twice, write to us and we will fix it. To ask for a refund, write to hello@3dstudio.co from your account email. Refunds are paid through Stripe to the original payment method. Nothing here limits the rights you have by law as a consumer.

Who owns what

• Your inputs. You keep all rights in the pictures, models and text you upload. You promise that you own them or have permission to use them, including any client work, and that using them in the app does not break anyone's rights.
• Your outputs. As between you and us, you own the renders made from your inputs. We claim no ownership of them. AI-generated images may not be protected by copyright in every country, and we cannot promise that they are.
• Commercial use. Renders made with paid credits, on a paid plan or after buying a credit pack, you may use commercially, for example in client work, presentations, listings and marketing. Free renders are for trying the app and evaluating it: they carry a small 3Dstudio.co mark and are not licensed for commercial use. The Student plan is non-commercial.
• Our part. The app, its design, code and brand belong to 3DST OÜ. We give you a personal, non-exclusive right to use the app under these terms.
• What we may do with your content. Only what is needed to run the service: store your pictures, send them to our processors to make renders, show them to you and to the people you share them with, and keep backups. We use a render in our own marketing only if you agree to it separately, for example when you send us a testimonial.

Acceptable use

Do not use the app to:

• upload anything illegal, or anything you have no right to use;
• make sexual content, content that exploits or harms children, or content that is hateful, violent or meant to deceive people in a harmful way;
• make images of real people without their permission, or images meant to impersonate someone;
• break, probe or overload the app, bypass limits or credit checks, or scrape it;
• resell access to the app, or use outputs to build a competing render service, without our written agreement;
• break the terms of the AI providers whose models we use. These include fal.ai and the model makers behind it.

We may refuse a job, remove content, or suspend or close an account that breaks these rules. Refunds after we close an account follow the Refunds section above.

Sharing and client reviews

If you create a review link or a share link, anyone with the link can see what is on it until it expires or you delete it. You are responsible for who you give it to and for the comments you invite.

AI processing

Your pictures and instructions are sent to our AI provider, fal.ai, to make renders. fal.ai processes them under its own terms and privacy policy. See the Privacy Policy for the list of providers. Do not upload anything you are not allowed to share with a processor, for example material under a confidentiality agreement that bars cloud processing.

Warranty and liability

• The app is provided as it is. We do not promise that renders will be accurate, suit a particular purpose, or be free of errors or similarity to other images.
• We are not responsible for decisions you make or work you deliver based on a render.
• To the extent the law allows, we are not liable for lost profit, lost data or indirect damage. Our total liability for any claim is limited to what you paid us in the 12 months before the event that caused it.
• Nothing in these terms excludes liability that cannot be excluded by law, for example for intent or gross negligence, or limits your rights as a consumer under the law of the country where you live.

Ending your account

You can delete your account and data at any time in the account page. This cancels your subscription straight away, removes your renders, files and login, and cannot be undone. Unused credits are lost. See the Privacy Policy for what is kept.

Law and disputes

These terms are governed by the laws of Estonia. If we cannot settle a dispute by talking, the courts of Estonia decide it. If you are a consumer, you keep the protection of the mandatory consumer rules of the country where you live, and you may also bring a claim in the courts there.

Changes

We may update these terms. For a material change we tell account holders by email or in the app before it applies. If you keep using the app after that, you accept the new terms. The date at the top shows the current version.